Technical Support Plans Comparison

When you work with us you get technical support. We have 3 levels of technical support and you can upgrade or downgrade at any time (with 30 days notice just to sort the paperwork)- to suit your business needs. Have a look at our technical support plans below and choose your preferred option. Please note – all websites include Bronze Technical Support. We do not design websites without a technical support plan.

Bronze

BASIC PACKAGE
  • Support for your Questions
  • Fixes to website functionality when needed
  • Software updates
  • Website security scans
  • GDPR checks.
  • SEO sitemap scans
  • Website Software costs
  • Hosting costs
  • Domain and security certs
  • Access to Training Videos
  • Monthly Google Search Performance Report
  • Quarterly Competitor Analysis Reports with keyword suggestions
  • You send us content and we will add it to your website for you eg offers, images.
  • SEO strategy advice – improve Google ranking
  • Digital Planning Roadmaps
  • Quarterly 1 on 1 Strategy Sessions
  • Tailored Action Plan

Silver

***MOST POPULAR BUNDLE***
  • Support for your Questions
  • Fixes to website functionality when needed
  • Software updates
  • Website security scans
  • GDPR checks.
  • SEO sitemap scans
  • Website Software costs
  • Hosting costs
  • Domain and security certs
  • Access to Training Videos
  • Monthly Google Search Performance Report
  • Quarterly Competitor Analysis Reports with keyword suggestions
  • You send us content and we will add it to your website for you eg offers, images.
  • SEO strategy advice – improve Google ranking
  • Digital Planning Roadmaps
  • Quarterly 1 on 1 Strategy Sessions
  • Tailored Action Plan

Gold

***ALL INCLUSIVE***
  • Support for your questions
  • Fixes to website functionality when needed
  • Software updates
  • Website security scans
  • GDPR checks.
  • SEO sitemap scans
  • Website software costs
  • Hosting costs
  • Domain and security certs
  • Access to training videos
  • Monthly website performance report
  • Quarterly Competitor Analysis Reports
  • Keyword suggestions for content
  • You send us content and we will add it to your website for you eg offers, images.
  • SEO strategy advice – improve Google ranking
  • Digital Planning Roadmaps
  • Quarterly 1 on 1 Strategy Sessions
  • Tailored Action Plan
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